After working in the food industry for a while, I’m struck by the level of professionalism and commitment to safety I see – at least by the companies who have utilized what Regal Packaging Services has to offer. And I don’t mean that as a pat on the back. I say that because we’re intimately familiar with the industry. And it’s my sense that while not every company with whom we do business is an expert, there is a genuine concern and effort to put safe products in the hands of the customer. That’s not only true because of the legal and economic concerns involved but also because of the ethical and moral considerations.
A 2015 article of “Time,” noted that, “It’s perhaps not so surprising that metal pieces end up in food products, given our industrialized food system. … When it happens in the food chain, that’s downright dangerous…” But companies who care, while regulated and guided by the FSMA, BRC and GFSI, develop HAACP plans to minimize and mitigate the dangers (that’s a mouthful of acronyms).
Regal Packaging Services has been in business since 1998, selling, servicing Fortress Metal Detectors and auditing all brands of metal detectors (and x-ray systems), so we have to know as much as humanly possible about the metal detection process as a whole. We also sell our own line of test pieces with the capacity to custom design and manufacture nearly every imaginable test piece. In addition, our sister company, Accu-ray Inspection Services, gives us the onsite ability to test and reference a wide variety of situations and see, firsthand, a plethora of consumer products, with a view to understanding what can be detected in each circumstance.
I think one of the reasons we’ve been successful is that we share a genuine concern for keeping metal and other foreign matter out of the food purchased in your local grocery store. And it’s not just a concern, it’s a positive persistence at safety. We help companies meet the challenges of the industry and their own HACCP plans, providing them not only with the hardware, but also the knowledge required to preempt any metal detection issue they might encounter.
It’s not unusual for us to get a call from a company that’s just beginning the metal detection process and developing their procedures or HACCP plan. Some are not certain what standards they should be achieving for their product; is it 1.0mm Ferrous, 1.5mm Non-Ferrous and 2.0mm Stainless Steel 316? Because our salesman and technicians have years of collective experience in the field, we have the ability to ask the right question to help our customers determine what success should look like for metal detection in their application. A given product in a specified aperture can generally be expected to meet certain standards (with consideration for other factors), and we help them get a close read, or at least a starting point, for their specific need. Customers may not know what type of test pieces they should use or may have a manufacturing or packaging process that requires a custom solution. We’ve met the challenge of hundreds of custom metal detection and x-ray inspection test pieces, including a wide variety of shapes and dimensions.
The Testrods division of our business is ISO 9001:2015 certified because we believe that our processes and procedures need to be clear and documented. It means we’re held accountable for they way things work both in manufacturing, sales and customer service. We test and retest products so that when we send an order out, we know it meets all the standards necessary for our customers’ success in food safety. And we source our materials from the right sources so we know they can be trusted.
Before a company puts food on a customer’s table, it should create a climate of quality in its business and in the minds and hearts of its employees. William A. Foster once said, “Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.” At Regal Packaging Services, everything we do is about food safety.
Dan Mitchell, “Here’s the Terrifying Truth About Metal Shards in Your Food” Time Magazine, March 2015, http://time.com/3749676/metal-shards-food-recall/